I realized at 7:30 a.m. on Sunday that the spring on my garage door was broken. A friend recommended Garrett’s to make the repair. I left a message on Sunday afternoon and was contacted Monday morning. Seth and Brent showed up mid-afternoon and went right to work, replacing both springs, checking other parts and making adjustments, installing a keypad, and changing the light bulb. They were a good team and could not have been more courteous and intent on leaving everything in perfect working order. Five stars!!!
The spring on my garage door broke and it was so heavy I could barely get it up, so contacted Garrett’s on a recommendation from a friend. Garrett’s responded quickly and sent Cliff and John out to confirm the problem and repair it if desired. Because of the brand door I had they recommended a spring conversion kit to make future repairs easier and less expensive. They did excellent work and completed the repair in a couple hours. But what amazed me the most was the knowledge Cliff had about garage doors and how to maximize their lifespan and mechanical operation. John was awesome, too, both working together to get the door up and to clean up after themselves afterwards (something you don’t see much any more!). Both were friendly, yet professional. My door was installed over 18 years ago, but due to the knowledge and attention to detail and operation, my door works quieter and is easier to lift now than ever, after Cliff made a few tweaks to the tracking system based on his lengthy experience with garage door installation and repair. I recommend this company to anyone, anywhere needing a garage door or repair. This company is responsive and knowledgeable and fair….what more can you ask for!? Give them a call…you won’t regret it.
I called Garrett’s Garage Door for help with our garage door remotes, programming vehicles and a couple other small issues. They stayed in contact to let me know exactly when they would arrive, They reprogrammed my opener, the remotes and the buttons in our vehicles. We have an older model garage door opener that has been hard to program in the past. Instead of trying to sell us a new opener (as some would do) they stuck with it until ours was working perfectly, saving me hundreds of dollars. They even oiled all the parts needed to make it operate very smoothly and quietly, like new. Garrett’s Garage Door is the best! I would recommend them to anyone with garage door needs.
Our house was under contract and we were moving things out of the garage, when a ladder got caught in the garage door. I thought our whole garage door was going to have to be replaced. I called John and he had someone out here the same day (on a Saturday). Thank you John and Cliff for fixing our door without replacing it. You guys are amazing and do great work.
My family and I could not be more pleased with the professionalism of the team at Garrett’s Garage Doors! John was able to diagnose the problem over the phone. The very next morning, the crew arrived at my house at the exact time they had scheduled. They discussed a couple of options with me, decided on a plan, and within 15 minutes, they were done. I was amazed! What impressed me the most is that they did not just fix the problem, they went ahead and serviced the entire system. They reassured my family that our system was dependable and functioning correctly. They really went above and beyond in their customer service! The price was extremely reasonable and fair! Great company……I will never recommend anyone other than Garrett’s Garage Doors to my friends and family!
This is to let you know that your installer, Seth Martinez arrived on time and did a super job of replacing a garage door. He worked the entire time and was very helpful in moving some items & putting them back, after he finished the installation. The door works super. He was very professional and polite. Thanks for a good job.
Hi John, just wanted compliment you and your Company employee Seth. Seth arrived on time as you quoted. He had all of the tools needed to complete the install of my two garage doors on my home in a timely manner. He cleaned up behind himself very well, He wiped down both doors to leave no finger prints or smudges from his work. He made sure the doors were operating properly and safely. He went over the operating procedures and the safety procedures with me personally.
I would like to make these comments, if I may about Seth, He meets and greets people very well, very well mannered and polite, . Promotes you and your Company very well.
John this was the second set of garage doors you have done for my wife and I. The first two were done on our detached garage in 2015 and we were so pleased with you and your employees that we did not have to look any where else when we needed more garage doors..
Thanks to you and your Company for a job well done.
Franklin & Kay Bolton
John Garrett and his team are true professionals. I came home late to find that my spring was broken and texted John for help. He immediately responded and had a team over quickly to look at the situation. The repairman was very friendly and explained the issues to me fully with options and recommendations. Repairs took less time than they estimated and they let me know everything they did to the system. I am completely satified and would recommend them to anyone needing a repair, service, or new installation.
Jose and Seth were very polite and professional. They were very conscientious – they asked me questions to clarify exactly what we wanted while installing the garage door. They were also extremely precise – they did not rush or guesstimate where things needed to be placed, instead, they measured everything and used framing squares for a very polished and professional look. Also, the owner, John, always followed-up with me when he said he would in addition to keeping me posted on my order.
I want to thank John, Jose, & Seth for a job well done. Jose & Seth were always on time, pleasant to talk to, and very helpful during the installation process. They are the best around!!! This is my second time buying from Garrett Garage doors, and i would highly recommend to any considering new garage doors. You will be satisfied.
John, I wanted to let you know that the guys did a great job of installing our new garage doors on Wednesday.
We’re very pleased with both the new doors and the installation. They were both very friendly and took the time to explain the new equipment to us. Good job! Thanks, Rob
When I needed another garage door / installation, I knew I would be contacting John at Garrett’s Garage. They had already done two other garage doors for me and there was no question about wanting them to do this work as well. A phone call to John had the appointment in place. Seth and Jose were right on time and did an excellent job. They were very kind and I especially appreciated their attention to detail. They did a great job! There is no doubt that if I should need another garage door I would be contacting John.
The exterior of our home was improved greatly by the installation of our garage door by Garrett’s Garage Doors. We live in an older home therefore framework needed to be constructed prior to our door installation. Garrett’s coordinated that work at no extra charge and we are very pleased with the improvement to our home. Not only has the exterior improved but our home is also more secure because of our garage door. I highly recommend Garrett’s Garage Doors; all of the staff we worked with were knowledgeable, professional, efficient and skilled.
If you are looking for a service provider who offers a quick response to your call, is professional, polite, very knowledgeable, offers great service AND great pricing, and doesn’t try to sell you something that you do not need, then Garrett’s Garage Doors is for you. We have been a customer of Garrett’s Garage Doors for eleven years. We were recommended to them by a close friend who is a builder. Every time we needed help with our garage door they provided exceptional service. They are a quality organization and I would highly recommend them!
After severe hail damage last spring, I knew I wanted the best to install new garage doors and openers on my home. After asking several builders who they used, I called and made an appointment for a quote. The service from Garretts was super. They installed when they said they would and the whole process was very easy and done in an extremely professional manner. If you need new doors, openers, or just service, call Garretts Garage Doors.